We endeavour to try and send out the items that you have purchased with in 48hrs of receiving but please allow up to seven working days for delivery. All parcels that we send out will need to be signed for on delivery, before signing for your items please inspect the packaging and goods inside for any damage,loss or tampering. Do not sign for damaged or missing goods. If there is a problem please contact us with you're order/invoice number as soon as possible. Any items that having been signed for as being received in good condition can not be replaced or refunded by claims of damage or missing items.

If a delivery is attempted and is unsuccessful due to the intended recipient not being at the stated shipping address, the courier will leave a card at the delivery address. This card will display a phone number and consignment number. To arrange another delivery time and date or as to where you can collect your parcel from, you must contact the local depot using the number supplied and quote the consignment number shown on the card.

On despatching your goods we will notify you by e-mail.

All goods are sent recorded delivery either by Royal Mail or by Courier. Deliveries are made during the working week Monday-Friday and not weekends. 

up to 250g £1.50 Small items sush as Liquid concentrates/ N-Butyric Acid

250g £2.00 Slightly bigger items such as tubs of Pop-Ups

500g £2.50 items such as 250ml bottles (Amino Complex) medium sized tubs

1kgs - £3.50

2kgs - £5.00

4kgs - £7.00

5kgs - 10kgs £8.50

10kgs - 25kgs £10.00

25kgs - 40kgs £15.00

All Prices are based on UK main land only, if you live out side this or in the Scottish Highlands please contact us before you make any purchase.

If you live in the Nottinghamshire - Leicestershire areas and would like to save yourself on carriage,please contact us. Or if you live with in 10miles of our office we can deliver your items to you free of charge, Minium spend of £20 applies. Please get in touch for more details.

Freezer baits

Please note that we can only send Frozen Bait if you accept full responsibility for the condition of the bait when it is delivered to you. 

We are unable to send frozen bait under frozen or even refrigerated conditions. For delivery to the UK, we despatch it on a next day (from day of despatch - not necessarily from day of order) service. Delivery to Europe or elsewhere will take at least 2-3 days.

The bait is frozen when it leaves us and we wrap it in bubble wrap to insulate it. However, depending on the transit conditions, and certainly if delivery is delayed, the bait may be defrosted on arrival. We therefore advise you to time your order carefully, so that you will use the bait straightaway.

In many cases, bait is produced frozen to remove the need for preservatives. This means that if the bait is allowed to defrost over a few days, for example, if transit is delayed, it may be in an unusable state by the time it reaches you. 

Please note that due to the above factors we are unable to accept responsibility for the condition and usability of frozen bait and therefore, will not reimburse you, if you are unhappy with the condition of the bait on arrival.

Despatch of Frozen Bait uk only
We despatch all frozen bait using a next day service. This does not mean that an order for frozen bait will arrive the day after it is placed. It means that WHEN we despatch it we will use a next day service (to get it from our freezer to you as quickly as possible). WHEN we despatch depends on what time you placed the order. We will despatch your order as soon as possible (we aim to despatch within 24 hours of order receipt). Please note that we do not despatch orders containing frozen bait on a Friday (as they would not be delivered until Monday).

Our returns policy

If for any reason you are unhappy with your purchase, you may return it to us in its original condition within 14 days of the date purchase, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the item.

Please note: we can only accept the return of opened goods if they are faulty. We will not exchange items that are not damaged, defective or incorrect.

J & S Fishing will not pay for any postage costs unless the product is faulty

 If you wish to return a product please E-mail us at sales@jsfishing.co.uk giving you’re full name and contact number. A member of staff will contact you with in 24hrs