We endeavour to try and send out the items that you have purchased with in 48hrs of receiving your order but please allow up to seven working days for delivery. All parcels that we send out will need to be signed for on delivery, before signing for your items please inspect the packaging and the goods inside for any damage,loss or tampering. Do not sign for damaged or missing goods with out reporting it to the carrier who should ask you fill a damage form out. If there is a problem please contact us with you're order/invoice number as soon as possible. Any items that having been signed for as being received in good condition can not be replaced or refunded by claims of damage or missing items.
If a delivery is attempted and is unsuccessful due to the intended recipient not being at the stated shipping address, the courier will leave a card at the delivery address. This card will display a phone number and consignment number. To arrange another delivery time and date or as to where you can collect your parcel from, you must contact the local depot using the number supplied and quote the consignment number shown on the card.
On despatching your goods we will notify you by e-mail.
All goods are sent recorded delivery either by Royal Mail or by Courier. Deliveries are made during the working week Monday-Friday and not weekends, please note orders will not be dispatched on a Friday. Items are dispatched from Monday-Thursday only.
Very small items 0.60p unless stated free post <\p>
up to 250g £1.50 Small items sush as Liquid concentrates/ N-Butyric Acid
250g £2.00 Slightly bigger items such as tubs of Pop-Ups
500g £2.50 items such as 250ml bottles (Amino Complex) medium sized tubs
1kgs - £3.50
2kgs - £5.00
4kgs - £7.00
5kgs - 10kgs £8.50
10kgs - 25kgs £10.00
25kgs - 40kgs £15.00
All Prices are based on UK main land only, if you live out side this or in the Scottish Highlands please contact us before you make any purchase.
If you live in the Nottinghamshire - Leicestershire areas and would like to save yourself on carriage,please contact us. Or if you live with in 10miles of our office we can deliver your items to you free of charge, Minium spend of £20 applies. Please get in touch for more details.
Fresh hand rolled bait
Please be aware that all hand rolled baits eg Chapel bait or Sky baits are rolled to order whether semi self life or freezer. Because of this please allow a miniuim of 7 working days from placing your order for it to be made and processed. E.G on getting your order we will roll your bait and air dry it etc then ship it to you this way it you know your getting it fresh this usually takes 7 days.
Freezer baits
Please note that we can only send Freezer Bait if you accept full responsibility for the condition of the bait when it is delivered to you.
Despatch of Frozen Bait uk only We despatch all freezer bait using a next day service. This does not mean that an order for freezer bait will arrive the day after it is placed. It means that WHEN we despatch it we will use a next day service (to get it from our freezer to you as quickly as possible). WHEN we despatch depends on what time you placed the order. We will despatch your order as soon as possible (we aim to despatch within 48hrs of order receipt). Please note that we do not despatch orders containing freezer baits on a Friday (as they would not be delivered until Monday).
For more details on the above please see our terms & conditions page
Our returns policy
If for any reason you are unhappy with your purchase, you may return it to us in its original condition within 14 days of the date purchase, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the item.
Please note: we can only accept the return of opened goods if they are faulty. We will not exchange items that are not damaged, defective or incorrect.
J & S Fishing will not pay for any postage costs unless the product is faulty
If you wish to return a product please E-mail us at sales@jsfishing.co.uk giving you’re full name and contact number. A member of staff will contact you with in 24hrs |